Mailing address

Avenir Consulting AG
Stockerstrasse 12
8002 Zurich
Tel: +41 58 274 74 00

These General Terms and Conditions apply to all business dealings of the companies of the Avenir Group (hereinafter referred to as “Avenir”), specifically Avenir Consulting AG, Avenir Management GmbH, Avenir Services AG und Avenir Operations AG. They regulate the contractual relationship between the client and Avenir.

Conclusion of a contract

nless otherwise agreed, offers made by Avenir shall remain valid for 30 days. A contract shall only be concluded upon the placing of a written order or mandate by the client. Orders or mandates may be submitted to Avenir by email, fax, ordinary post or in person. Avenir shall be entitled to reject orders or mandates without stating reasons, and to suspend, curtail or prematurely terminate the performance of an order or mandate if the client impedes or renders impossible the fulfilment of the order or mandate or is late in making any payment.


Avenir performs all orders and mandates with the greatest possible diligence and the requisite quality. However, Avenir does not assume any liability for the result of its activities. The liability of Avenir for any damages or losses is expressly waived to the extent legally permitted. In particular, Avenir does not assume liability for losses or damages attributable to circumstances for which Avenir is not responsible.

Confidentiality, data protection and data security

Avenir and the client each undertake to the other to uphold the confidentiality of all information and data not publicly known that becomes available to them in the preparation and implementation of the contract. This duty shall continue to apply also after the termination of the contract, for as long as a legitimate interest in confidentiality persists.

Avenir and the client shall each ensure data protection and data security within their respective spheres of influence and responsibility. Avenir collects and processes personal data as described in its Privacy Policy, pursuant to the terms of any supplementary agreements with the client and in accordance with the Federal Act on Data Protection (FADP) and other applicable laws.

Cancellation terms

  • Consultancy: In the event of the premature termination of a consultancy project by the client, all costs for work performed until that time in addition to 50% of the costs for work in accordance with the order or mandate not yet performed, shall be owed.
  • Training: Bei Annullation später als 45 Tage vor dem Durchführungsdatum der Schulung werden 50% und später als 30 Tage vor Beginn der Veranstaltung wird der ganze Seminarpreis verrechnet. Bei fehlender Abmeldung wird der ganze Seminarpreis fällig.
  • Assessment: In the event of cancellation fewer than 14 days before the date of an individual assessment, 50% of the full assessment price shall be charged, or if fewer than 7 days before the start the full assessment price. For group assessments, the same terms shall apply as for consultancy projects.

Expenses and third party costs

Travel expenses at cost (1st class rail travel resp. car at CHF 0.85 per km), meals/overnight accommodation at cost. Costs for third party services such as hotels, translations and the production of auxiliary resources shall be assumed by, respectively invoiced to, the client.


Should these terms and conditions or any parts hereof be or become invalid, this shall not affect the validity of the remaining terms. The invalid term shall be replaced by a term that comes as close as possible to the economic purpose of the invalid term.

Any agreements that deviate from these GTC must be made in writing.

Applicable law and jurisdiction

These GTC along with any legal disputes arising out of or in relation to the contractual relationship between Avenir and the client shall be governed exclusively by Swiss law. The exclusive place of jurisdiction shall be Zurich.

Zurich, November 2018